Outcome Health's product portfolio had grown in the span of a few years from a single offering, the waiting room TV, to include a tablet for exam rooms, a digital wallboard, and an infusion room tablet. Developed at different times by different teams, sometimes with little design process, the portfolio lacked cohesion in both interaction patterns and visual presentation.

Throughout the process of redesigning the wallboard, I had kept in mind the eventual goal of a project to unify design language, and a few months after launching the redesign, the opportunity presented itself. I led the effort, working with design leads and product owners to identify interactions on different Outcome products that could be served with the same patterns.

The exam room tablet was the first to launch with an Activate UI refresh, followed by the Infusion Room Tablet.